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When You’re Looking for That Something Special

Customer Service

Each of our locations is home to a team of customer service representatives (CSR)s that are dedicated to the accounts served by that facility. Even in our paperless and fully automated environments, a hands-on presence and on-site availability is of paramount importance in delivering excellence. When there is a special need or unusual requirement, the customer service team can take care of it.

Order Fulfillment

Whether you’re operating a B2B or B2C network, we can support your call center and website order processing needs. Your orders will be electronically uploaded to our radio-frequency (RF)-enabled warehouse management system (WMS), assuring inventory accuracy, control, and timely processing — all critical to support an effective sales program.

Pick & Pack

We specialize in high velocity case picking, small package shipping with UPS and FedEx, and pallet, slip sheet, roll clamp and box clamp loads. You’ll receive electronic shipment confirmation files with tracking numbers to maintain visibility of your shipments through final delivery.

Even the Kitchen Sink

From pick and pack parcels orders to pallet load TL orders, our team can handle it. Here’s just a sampling of what we can do for you:

  • Break Bulk
  • Display Assembly
  • Kitting
  • Labeling
  • Light Assembly
  • Packaging / Repack
  • Shrink Wrapping
  • Inspection & Testing

Don’t see the exact term you’re looking for? Don’t worry. Just give us a shout to discuss why we’re the right partner for you!



Not many industries can trace their roots back five millennia, but tea can. Steeped in tea’s rich traditions yet passionate about innovation you’ll find Numi Organic Tea, a company dedicated to bringing the health and wellness properties of this revered beverage to fruition. Enabling success behind-the-scenes is PRISM Logistics, Numi’s exclusive logistics partner.

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