Logistics Gets Schooled

The writing is on the wall. Logistics and supply chain companies that invest in ongoing education, innovation, and research can attract new talent and better serve customers.

As logistics challenges become more complex and technology advances, ongoing education, innovation, and research has become a competitive imperative for logistics and supply chain companies.

C.H. Robinson’s Bob Biesterfeld on Recovery from ‘Huge Supply-Chain Dislocation’

The head of North America’s largest freight broker sees shipping markets looking closer to normal

The head of the largest freight brokerage in North America says the coronavirus pandemic is resetting the U.S. trucking market, pushing some carriers out of business as companies adapt to upheaval in domestic supply chains.

“I would characterize the freight markets over the course of the last three to four months as being as volatile as any time in my career,” Bob Biesterfeld, chief executive of C.H. Robinson Worldwide Inc., said in an interview with The Wall Street Journal. “It was almost like a dimmer switch. You saw what was happening in New York and everything shut down.

Reducing the Pandemic’s Impact on Transportation

Implementing these best practices can help companies reduce the impact to transportation operations and save costs during business disruptions.

1. Collaborate with trading partners by connecting to a digital supply network. By connecting to a digital supply network, you gain visibility across the supply chain, helping you to proactively respond to what is happening on the network and share loads with other shippers for fuller trucks and lower expenses.

2. Improve the customer experience with enhanced customer service. Differentiate your organization by providing better on-time delivery, ensuring orders are delivered safely and efficiently. Proactively alert customers if there is a delay in a shipment.